Wayfair Overwhelms National Human Trafficking Hotline


Recently, a conspiracy theory began circulating on social media accusing the furniture retailer Wayfair of human trafficking through its website. The theory, which quickly went viral, claims that Wayfair is using highly-priced items on its website as a front for trafficking children. The accusation is based solely on the prices and names of certain items and there is no evidence to support the conspiracy theory.

At the time, Wayfair issued a statement about the conspiracy, writing in an email to Heavy, “There is, of course, no truth to these claims. The products in question are industrial grade cabinets that are accurately priced.”

The company went on to explain that the items were removed from the site: “Recognizing that the photos and descriptions provided by the supplier did not adequately explain the high price point, we have temporarily removed the products from site to rename them and to provide a more in-depth description and photos that accurately depict the product to clarify the price point.”


On July 20, Polaris, the organization responsible for the National Human Trafficking Hotline, issued a lengthy statement about the theory titled “Polaris Statement on Wayfair Sex Trafficking Claims.”


Polaris Thanked Concerned Citizens for Reaching Out But Stated the Volume of Reports Received Has Caused Issues for the Hotline

The Polaris-operated National Human Trafficking Hotline has received several reports referencing child trafficking on Wayfair's site. Please read our statement on the impact of online posts of this nature on the Trafficking Hotline.

The statement, which is available in full on the Polaris Project website, explains that the National Human Trafficking Hotline received hundreds of reports over the past few days concerning the online furniture retailer. The organization did not indicate exactly how many calls they received, but it said: “While Polaris treats all calls to the Trafficking Hotline seriously, the extreme volume of these contacts has made it more difficult for the Trafficking Hotline to provide support and attention to others who are in need of help.”
Wayfair Overwhelms National Human Trafficking Hotline Wayfair  Overwhelms National Human Trafficking Hotline Reviewed by Anson Moore on July 21, 2020 Rating: 5

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